TERMS OF USE & PRIVACY POLICY

1 FIRM IDENTITY

LegalResident.com (the "Site") is owned and operated by JLynn Corp., d/b/a Law Office of Michael J. McCarroll. The Site is custom built and designed by our law firm to provide attorney-managed immigration case management tools exclusively for law office clients who have a formal attorney-client relationship with our firm. All clients are expected to use the Site as it is the law firm's primary system for processing and preparing immigration cases. If clients later decide not to use the Site, the firm's case preparation would be considerably delayed and affected.

2 CLIENT RELATIONSHIP

Users are guided through the registration process on this Site, but do not become clients until after: (1) payment is received, and (2) a written Legal Services Agreement has been emailed to you. The attorney-client relationship is not established by merely creating an account, as the attorney may determine after reviewing your information that they cannot accept your case.

3 PROFESSIONAL RELATIONSHIP

4 ACCOUNT SECURITY

Client account security is of paramount importance. All clients:

• Are strongly advised to enable two-factor authentication in the "Account Settings" page immediately upon account creation
• Should be aware that failing to enable two-factor authentication significantly increases the risk of unauthorized access to sensitive case information
• May contact our office at any time to reset two-factor authentication if you lose access to your authentication device
• Are encouraged to use complex passwords unique to this Site
• Should log out completely after each session

5 DOCUMENT AND DATA MANAGEMENT

Please be advised of the following important policies regarding document handling:

• Documents, files, and data uploaded to the Site are not automatically included in your legal file
• Materials only become part of your legal file when specifically incorporated by your attorney in preparing your case
• Your official legal file is maintained on a separate secure server system
• You must maintain your own copies of all documents uploaded to the Site
• The firm cannot guarantee recovery of documents uploaded to the Site but not yet incorporated into your legal file

6 PROFESSIONAL STANDARDS

As attorneys, we are committed to maintaining the highest standards of professional conduct and client service. While we make every effort to provide reliable and secure tools through this Site, clients should be aware of inherent limitations and risks in electronic communications and document management systems.

7 GOVERNING LAW

The attorney-client relationship and all disputes relating to services provided through this Site shall be governed by:

• The terms specified in your Legal Services Agreement
• Applicable rules of professional conduct in Colorado
• Colorado law governing attorney-client relationships

8 DATA SECURITY PROTOCOLS

When accessing the Site, clients must:

• Use only secure, private networks
• Employ VPN protection when accessing from public locations
• Log out completely after each session
• Maintain secure email account access when receiving case communications
• Report any suspected security breaches immediately

The firm monitors account activity and reserves the right to suspend access to any account showing suspicious patterns.

9 PRIVACY PRACTICES

The Site uses cookies for authentication and security purposes. All client data is subject to attorney-client privilege and our privacy practices, including:

• Security measures to protect data transmission
• Secure credential management
• Security reviews
• Limited staff access to client information

While we implement security measures intended to protect your information, no internet-based system can guarantee complete security. Clients should take personal precautions with their own devices and network connections when accessing sensitive information.

10 SYSTEM AVAILABILITY

While we strive to maintain continuous availability of the Site, clients acknowledge that:

• System maintenance may occasionally limit access
• Technical issues may temporarily affect functionality
• The Site is provided as a convenience and supplement to direct attorney communication
• Time-sensitive matters should always be communicated directly to your attorney by phone or email

11 ACCOUNT MANAGEMENT AND RETENTION

By using this Site, clients acknowledge and agree to the following account management policies:

• Accounts may be deleted at any time in the attorney's sole discretion
• Accounts will be deleted if a case is abandoned by the client
• Accounts will be deleted when they are no longer needed for active case management
• Account deletion may occur without prior notice
• Clients should download and save all important documents from their account regularly
• The firm retains client files in accordance with Colorado Rules of Professional Conduct, but this retention is separate from the Site's account system

12 CLIENT RESPONSIBILITIES

By using this Site, clients agree to:

• Provide accurate and complete information
• Review all documents carefully before submission
• Maintain secure access credentials
• Keep copies of all submitted materials
• Promptly respond to attorney requests for additional information
• Notify our office immediately of any errors discovered in your case materials

13 SEVERABILITY

If any provision of these Terms is deemed unenforceable, it shall be reformed to the minimum extent necessary while preserving the intent of these Terms and your Legal Services Agreement.